19 August 2020

Leverage is all about making systems work so you can gain more time

There are a lot of resources for businesses to use to make processes faster, smarter, and better organised. It’s no secret that technology and other modern systems are completely transforming the way businesses operate

In what I call the Cycle of Business Success, leverage is a very important component. There are a lot of tools and schemes at your disposal, and if you’re not leveraging these resources, you’re losing a lot of opportunity each passing minute. Why settle for outdated methods when you can always make use of more efficient systems?

Do you have a CRM in place?

It’s important to keep up with your customers and provide a better experience. Many business owners utilise customer relationship management (CRM) systems to methodically plan out their dealings with customers. When you have a CRM, you can keep all of your customer data in one place, alongside detailed information on the products they have purchased, services they have acquired, the feedback they’ve given you, and even the marketing materials you’ve exposed them to.

Of course, keeping track of all this makes it easier to understand their needs and offer excellent customer service. This also helps in creating targeted marketing materials based on your customers’ habits and preferences.

Do you like numbers? Leverage a business intelligence system

Some business owners can get intimidated by “big data”. However, if you consider the use of business intelligence system, it can allow you to automatically organise and analyse all of the various data points that make your company what it is; including sales information, pricing data, and supplier contracts.

There are a lot of software platforms that are programmed to identify and report important information that gives you a valuable perspective on your company’s well-being. Imagine having something that collects all those data and translates them into something you can actually use to determine the course of your business and make better decisions.

Even your financial management can benefit from leverage

You can manage your finances more effectively with modern accounting systems instead of using traditional methods of accounting. Keeping a close eye on income and cash flow is a crucial part of managing a successful business, but this process can quickly turn into a time-consuming exercise if you don’t have the right technology. You can always achieve better accuracy by employing accounting systems. Plus, it can also give you a lot more insight on finances if you’re able to manage the data efficiently, while also gaining more time to work on your business instead of getting yourself overwhelmed with all the numbers.

How well do you know your numbers?

Do you have online presence? Build a website and use social media to establish your brand

Having a website and being present on social media is undeniably an effective way to build stronger relationships with your customers. But aside from that, it also makes a positive impact on prospects. Building a presence online can help you grow your network while maintaining an active interest in the business landscape. A lot of people reach out to business through the internet, and what better way to make yourself known by being active online. Businesses that refuse to embrace the power of social media tend to get left behind until they fall into oblivion.

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