17 January 2018

It’s all making systems do the work so you don’t have to

It’s no secret that technology and other modern systems are completely transforming the way businesses operate. Whether you’re a local coffee shop that implements a countertop point-of-sale system to process orders or an online shop that gives customers the option to track their latest order, there are a lot of resources for businesses to use to make their processes faster, smarter, and better organised.

Leverage is an important component of what I call the Cycle of Business Success. There are a lot of tools and schemes at your disposal, and if you’re not leveraging these resources, you’re losing a lot of opportunity each passing minute. Why settle for outdated methods when you can always make use of more efficient systems?

Keep up with your customers and provide a better experience

Many business owners utilise customer relationship management (CRM) systems to methodically plan out their dealings with customers. When you have a CRM, you can keep all of your customer data in one place, alongside detailed information on the products they have purchased, services they have acquired, the feedback they’ve given you, and even the marketing materials you’ve exposed them to.

Of course, keeping track of all this makes it easier to understand their needs and offer excellent customer service. This also helps in creating targeted marketing materials based on your customers’ habits and preferences.

Make smarter decisions with business intelligence platforms

Some business owners can get intimidated by the “big data”. However, if you consider the use of a business intelligence system, it can allow you to automatically organise and analyse all of the various data points that make your company what it is; including sales information, pricing data, and supplier contracts.

There are a lot of software platforms that are programmed to identify and report important information that gives you a valuable perspective on your company’s well-being. Imagine having something that collects all that data and translates them into something you can actually use to determine the course of your business and make better decisions.

Manage your finances more effectively with modern accounting systems

Are you still using traditional methods of accounting? Keeping a close eye on income and cash flow is a crucial part of managing a successful business, but this process can quickly turn into a time-consuming exercise if you don’t have the right technology. You can always achieve better accuracy by employing accounting systems. Plus, it can also give you a lot more insight on finances if you’re able to manage the data efficiently, while also gaining more time to work on your business instead of getting yourself overwhelmed with all the numbers.

Improve your reach with social media

Social media is undeniably an effective way to build stronger relationships with your customers. But aside from that, it also makes a positive impact on prospects. Building a presence online can help you grow your network while maintaining an active interest in the business landscape. A lot of people reach out to business through the internet, and what better way to make yourself known by being active online. Businesses that refuse to embrace the power of social media tend to get left behind until they fall into oblivion.

REACH the full potential of your company by working with a Business Coach like myself. My extensive clientele consists of companies based in all of the Midlands including Leicestershire, Derbyshire, Nottinghamshire and Staffordshire. Discover how REACH Business Coaching can help you grow your business by attending our free workshops and seminars.

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