08 December 2016

There are ways to leverage human resources without having to lose full control

One of the things I’ve encountered as a Business Coach is working with a leader who seemed to have lost his control over his own business. It’s a sad thing, really, to not be able to fully take charge of someone you’ve built from the ground up. Sometimes, especially when a business expands and develops into a larger enterprise, business owners find it challenging to keep their hands on the wheel and be the boss.

As a Coach, my job is to make sure you’re still in control of your business as a whole. That is not to say I will discourage you to delegate tasks or to avoid putting your trust on your own employees. One can still maintain control even when everyone on the team is making contributions, even in major decisions that have to be made. It’s all a matter of strategy and planning.

I’m going to share some tips on how to maintain control of your business while getting the most out of your people. Remember, you’re the boss!

Clearly communicate business objectives

You’ve probably spent time creating your company’s “mission and vision” and had it inscribed on the office walls for everyone to see. But are you sure they really understand your business and personal “why”? Having everyone on the same page when it comes to business objectives is important, because when each person or team has a different or slightly twisted goal in mind, it will be very difficult to maintain control, and next thing you know, someone else is running the place.

Define specific employee roles and recognise their contributions

Another common problem that causes lack of control is allowing people to work on something beyond their delegated tasks. While it’s nice to have someone go the extra mile to serve the company, it can be a potential root of disaster in the end, and because employee roles have been cocked up, accountability will diminish.

Make sure each person knows exactly what his role is in the company, what contributions he’s making and how important they are, and what part of the business he no longer should be involved with. In the future, make sure to recruit talent for specific job descriptions.

Manage the workflow

Now that the goals are clear and roles are defined, it’s time to make sure the flow of every business process, big or small, is smooth and manageable. Having a clearly define process maximises your level of control and monitoring, and it also helps make it clear to everyone what their roles are and up to what point of the process they’re only involved with.

Identify critical concerns that require your approval before implementation

As the captain of the ship, there should be things that require your green light before any movement. Clearly identify those points and make sure you make it a golden rule to have you involved.

Carefully choose people who will be involved in major decisions

Not all decisions should go through your desk, especially those judgments that are team-level. That’s the beauty of delegation; you get people to do those things for you. You need to be smart in choosing those people, because what they decide for their respective team will impact the overall strategy and outcome.

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Guaranteed Investment

Everything I do is bound by my solid gold guarantees. Regardless of which programme we work on, if you do what you said you were going to do, when you were going to do it, you will get a return on investment guaranteed. If not, then I will refund you the difference. Yes, I am guaranteeing your investment.

Enrich Your Business

Never, ever, underestimate the power of Coaching.

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