09 May 2017

In most cases, a business leader will need to mentor and train the people in his team to become successful

For a lot of business owners, leading and coaching an employee, let alone an entire team, can be a daunting task. Individual and collective personalities can be complex to deal with, and in any coaching situation, there are several ways things can go wrong.

But coaching is a necessary evil, and for a team to succeed, its leader must know how to effectively guide and train his people to calibrate their performance and to reinforce their motivation to work.

The most effective coaches simplify the coaching process into smaller goals and then focus on achieving them while following a strategic order.

I myself am a Business Coach, and I know how important it is to be systematic and methodical in achieving goals in order to help my clients become better business leaders, which also makes them better coaches. Below, I’ve listed the essentials to coaching effectively.

Start by cultivating a real relationship with your people

The relationship between a boss and an employee only becomes genuine when both parties are motivated to achieve a collective goal, while at the same time helping each other become better people. Anytime a leader’s actions don’t explicitly manifest a sense of camaraderie and teamwork, there’s bound to be a disconnect.

Remember, trust is the most essential element in a coaching relationship. If trust isn’t established first, making an impact on your employee’s future performance and behavior will be almost impossible. The thing about trust is that it needs to be earned; one should never assume that his title automatically commands trust. Obviously, to build a foundation of trust, you need to have real interest in knowing your team individually and as a group, which leads to the next part.

Coaching is, for the most part, listening

Some business leaders tend to immediately go into diagnostic mode and try to ‘fix’ their employees as soon as the coaching sessions starts. If you concentrate on dishing out prescriptions instead of listening first, you’ll only end up giving feedback that lacks contextual insight.

If you choose to listen — and I mean really listen — first before anything else, you will not only show your team that you care and want to hear from them, but it also fortifies the relationship you’ve built with them. They’ll recognise your willingness to take into account their sentiments and opinions, and they will, in turn, be willing to work with you to make things better.

As much as possible, try to focus on the positive things and aim for one goal

Don’t make coaching a ‘roasting’ session where you pick on your employee by only talking about the things he does wrong. A great coach is a great encourager. The foundation of every coaching conversation should be positive in nature. Things will not always be pleasant to talk about, but there’s always something you can say or discuss that promotes encouragement instead of demotivation.

Another key is for the business leader to focus their sights on one goal for each team member at a time. It’s going to be easier for you to assess one’s performance when there’s a singular target laid out, rather than evaluating one person based on unreasonably numerous metrics.

Being genuine is critical. Just because you’re supposed to share positivity doesn’t mean you’re going to have to sugarcoat just to make everything pleasant. You need to be honest and sincere in giving feedback, while maintaining a good balance of positive and negative reinforcement.

Observe consistency and integrity

If you really want to make an impact on your team through coaching, you’ve got to maintain a consistent presence that upholds everything you’re trying to instill in them. In business, the mantra “do what I say, not what I do” doesn’t really hold true. Your team needs to see for themselves that you actually believe in the things you’re saying to them when they’re being coached.

It can be easy to move people through words and encouragement, but as soon as they see you doing something that’s not consistent with the philosophies you claim to advocate, it will also be easy for them to forget about everything. Walk the walk.

Work with a Business Coach like me to help yourself enhance the way you guide and mentor your team. My extensive clientele consists of companies based in all of the Midlands including Leicestershire, Derbyshire, Nottinghamshire and Staffordshire. Discover how REACH Business Coaching can help you grow your business by attending our free workshops and seminars.

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